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should I tip or not?
They say here's $50,000 for the project to be completed no later than 16 weeks from now, no exception. You may deliver in 8 weeks which is good for you, or you can deliver 18 weeks from now. As a client I want to be protected. What do we do?
with it. The easiest way would be to have a penalty for late delivery -
$500 per day, or $5000 per week, or whatever. The client could pay half
up front, half on delivery. Etc. But I'd imagine that if you want to
be successful at all with that business model you'd have to deliver on
time, or else you're not going to be very highly recommended in the
future.
It's really the point about the post, though: if I'm paid hourly, I
don't really care about the deadline myself (except as a reputation
issue) and will actually make MORE if I run over the limit. If I have a
flat fee and know that I'll be LOSING money if I miss the deadline I'm
going to be exceptionally motivated. So it seems like the company would
be better off with a flat fee, too.
for example. And the traditional billable hour system is just that -
traditional. It's sortof like the insistence on signatures on paper
contracts: resistance to the more sensible digitial signatures remains
strong. It takes a long time for people to change, even when the need
for change is obvious.
You must have worked for vastly different people than I have in those professions. I have seen successful non-traditional changes killed.
A major issue would be their responsiveness to your requests (documentation, etc.). In my experience this is not done well. Plus, they would have an incentive to not do it well if you monetarily penalized yourself for missing the deadline.
If you can complete the job in minutes they feel upset because the majority of people think in terms of $/hr. They have a good feel for the wage per hour they are earning even if they are on salary.
I have seen this reaction even when giving free help. I have worked with Excel for years so many tasks only take a few minutes to get done that would frustrate most people for hours.
I had a friend who had been working on getting a spreadsheet set up for several days (spending many hours trying unsuccessfully to get it to work). He mentioned his frustration at lunch one day and i offered to fix it for him. It took me about 20 minutes to get cleaned up the way he wanted it.
The look on his face that is could be done so quickly is the same reaction you get when you complete a job using less effort than they expect you too.
For some reason a lot of people want to see you suffer to earn the money. I much prefer delivering good quality work and making it look effortless. The problem is they want to pay you like it was effortless.
Knowledge is far more valuable than people realize.